Gift Hamper Delivery Information
AUSTRALIA WIDE DELIVERY
SAME DAY ILLAWARRA METRO
Dispatch details will be e-mailed to you immediately once your order has been sent. This is in the form of a link where you can track your order.
All orders placed by 10.00am AEST will be shipped that day(*). All other orders will be dispatched that day for delivery to their destination. Time required for delivery is dependant on location and is outlined in shipping & freight.
Please note there is no Weekend or Public Holiday delivery anywhere in Australia.(*) Excluding Christmas orders - see below. Special instructions are welcome and specific dates that you would like your gift to be delivered can be accommodated. Please note orders placed on Saturday, Sunday or public holidays will be shipped the next business working day. For e.g. If you placed your order for delivery to Queensland on a Friday night, your order will be dispatched on Monday for delivery Tuesday (Queensland metro).
A re-delivery fee will be charged if an incorrect delivery address is given, a recipient is not available or if there is no safe place to leave the gift box. If instructed we will leave the gift box with a neighbour or in a safe place.
Laurel Tree Hampers & Gifts are not responsible for the gift delivery. Laurel Tree Hampers & Gifts uses reputable contract couriers, TNT, Fastway, Air Express, Allied, StarTrack, TOLL Ipec, First Choice and Australia Post. Whilst every care is taken to ensure accurate and safe delivery, we cannot guarantee unforeseen circumstances, such as theft or damage or a parcel not arriving at a certain time or place.
***Please note courier companies in Australia do not deliver to PO Box addresses. We are more than happy to use Australia Post should you only have a PO Box address. Please note Australia Post take longer to deliver than a courier company.***
IMPORTANT DELIVERY BITS & PIECES
YOU NEED TO KNOW
- Gifts are delivered during courier/office hours i.e. Monday - Friday 9:00AM - 5:00PM ( NO WEEKEND or PUBLIC HOLIDAY DELIVERY)
- Additional orders will incur an additional small fee if the gifts are going to the same address.
- Multiple orders going to various destinations will be individually charged according to destination.
- The prices listed are inclusive of Australian Government GST.
- If we are delivering to a hospital please ensure the patient will still be there during the delivery times, we are NOT responsible if a patient checks out early. Please provide as much detail as possible about the recipient – bed/room number, ward name/number, full name and street address of hospital
Illawarra Metro Area - Orders will be accepted for same day delivery for the inner Illawarra metropolitan area only.
Interstate/ Interstate Areas - Orders are despatched daily for Australia wide delivery.